Overview
IT Transformation for a Baltimore Non-Profit
A Baltimore-based non-profit dedicated to community services was struggling with outdated IT systems, slow network performance, and unreliable data backups. These issues not only disrupted internal workflows but also prevented the organization from effectively serving its community.
Their IT infrastructure lacked the flexibility, security, and scalability needed for remote collaboration or reliable operations. With limited in-house IT resources, they needed a partner who could provide both strategic guidance and hands-on support.
To continue fulfilling their mission, they needed secure, scalable, and reliable IT support.
Our Approach
CSU implemented a 360° & 365 Managed IT solution solution tailored to their needs. We began with a full IT assessment to uncover system bottlenecks and risks, then implemented upgrades across their infrastructure.
Key improvements included:
- A scalable IT infrastructure with cloud-first architecture
- Deploying cloud-based collaboration tools to support remote staff and volunteers
- Setting up automated data backup & disaster recovery with secure cloud solutions
- Delivering proactive maintenance and support to prevent system issues before they happen
- This comprehensive approach allowed their team to work efficiently, whether in the office or remotely.
By streamlining their systems and integrating secure cloud platforms, we ensured employees and volunteers could work efficiently from any location.
Results
Success Notes
- Increased Productivity: Modern systems and cloud tools enabled seamless collaboration between employees and volunteers.
- Reduced Downtime: Automated backups and proactive monitoring ensured business continuity with minimal disruptions.
- Cost Savings: With a scalable infrastructure, they reduced hardware expenses while gaining more efficient IT operations.
Results That Matter
By partnering with CSU, the non-profit now enjoys a stable IT environment that empowers them to focus on their mission—not their technology.
Looking to modernize your nonprofit’s IT? Contact CSU today to learn how we can help you do more with less.
